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Dear valued users,

There was an interruption yesterday to MAL04′s network route that resulted in slightly degraded performance. While it is not a total disruption; I believe some users experienced a higher latency when connected to MAL04.

Since this is out of my control, I’ve only been able to closely monitor it’s status. It seems that now, all previous issues with regards to the earlier issue has been resolved.

This is the current ping time from MAL04 to LA WoW datacenter:

PING 12.129.193.242 (12.129.193.242) 56(84) bytes of data.
64 bytes from 12.129.193.242: icmp_seq=1 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=2 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=3 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=4 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=5 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=6 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=7 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=8 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=9 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=10 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=11 ttl=243 time=209 ms
64 bytes from 12.129.193.242: icmp_seq=12 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=13 ttl=243 time=211 ms
64 bytes from 12.129.193.242: icmp_seq=14 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=15 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=16 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=17 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=18 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=19 ttl=243 time=208 ms
64 bytes from 12.129.193.242: icmp_seq=20 ttl=243 time=210 ms

— 12.129.193.242 ping statistics —
20 packets transmitted, 20 received, 0% packet loss, time 19009ms
rtt min/avg/max/mdev = 208.293/208.847/211.392/0.885 ms

It’s back to it’s normal 200~ms range and very constant.

My apologies for any inconvenience caused and please contact me via the Support channel should you require further assistance.

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